New Patients
Welcome to Wells Road Medical Centre - New Patients
Wells Road Medical Centre welcomes new patients! To schedule a medical check-up or other health services, you must book an appointment at our website or by phone. To save time, download the new patient form below, complete it, and bring it to your appointment.
New Patient Rules
For new patients booking an appointment at Wells Road Medical Centre, please refer to the rules below:
- Standard Consultation Time: Typically lasts 10 to 15 minutes, based on medical requirements.
- Multiple Concerns or Special Requests: If you have several issues, need a medical report, a detailed health review, or emotional support, please request an extended session when booking.
- Family Appointments: Please book individual appointments for each family member if multiple people need to see the doctor together.
- Cancellation Policy: Please inform our team 24 hours in advance if you urgently need to cancel your appointment.
Community Services
Our community services cater to patients of all ages and conditions:
- Non-English Speakers: If you don’t speak English, you can utilise the Translating and Interpreter Service or bring a translator, such as a family member or friend.
- Hearing Impaired: AUSLAN services are accessible for your convenience.
- Vision Impaired: Information sheets are available in large print.
- Multilingual Support: Our staff can assist you in Spanish, Italian, Arabic, Chinese, Serbian, Romanian, and Mandarin.
Wells Road Medical Centre provides personalised medical care for all patients. We encourage new patients to download and complete the New Patient Form to save time. Your well-being is our top priority. Contact us now to book your appointment!
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Why Choose Wells Road Medical Centre
COMPREHENSIVE AND COORDINATED CARE
At Wells Road Medical Centre, you have access to a wide spectrum of health services under one roof. From antenatal and shared care to chronic disease management and minor surgical procedures, our approach to health is holistic and patient-centred. We coordinate care seamlessly across services, ensuring you receive the most effective treatment without the hassle of multiple referrals.
Accredited Professionals and Quality Services
Our practitioners are not just highly skilled; they're also recognised fellows of the Royal Australian College of General Practitioners, and our practice meets the rigorous standards of AGPAL accreditation. This means you're receiving care from a team committed to excellence and ongoing professional development to serve you better.
Patient-Focused Policies and Environment
We believe in treating all our patients with respect and dignity, providing a safe and welcoming environment for everyone. With our zero-tolerance policy for abusive behaviour, we maintain a positive atmosphere for both our staff and patients. Moreover, our flexible billing options, including bulk billing for eligible services, ensure that your health care is affordable and accessible.
Choose Wells Road Medical Centre for a healthcare experience where your well-being is our top priority.
