ABOUT US
about WELLS ROAD MEDICAL
“Wells Road Medical truly stands out in Chelsea Heights for their personalised approach, always making me feel valued and well-cared for during every visit!”
GENERAL APPOINTMENTS
Chelsea Heights's Best Medical Clinic for all your family needs
Welcome to Wells Road Medical, your local centre for comprehensive healthcare located right in the heart of Chelsea Heights. Our clinic is dedicated to providing personalised and top-quality medical care to meet the unique needs of every individual who walks through our doors.
With a strong commitment to promoting health and well-being in our community, we offer a wide range of services encompassing general medical care, Workcover assessments, obstetrics and gynaecology, children’s health, minor surgical procedures, chronic disease management, and specialised men’s and women’s health services. We also have 4Cyte providing Pathology services and flu vaccinations to ensure that you stay in top health.
We are proud to make healthcare accessible to everyone, offering bulk billing options for those under 16, pensioners, healthcare card holders, and DVA members under specific circumstances.
Chelsea Heights’ Best Medical Clinic for All Your Family Needs
Welcome to Wells Road Medical Centre, a leading provider of comprehensive healthcare services located in the heart of Chelsea Heights. We are dedicated to offering high-quality medical care in a welcoming and inclusive environment. Our centre is designed with your health and comfort in mind, ensuring that each visit is as pleasant and efficient as possible.
Our Misssion
Our mission is to deliver patient-centred healthcare with a focus on excellence. By embracing the latest in medical knowledge and technology, we aim to provide a range of services that meet the varied needs of our patients. We strive to foster a culture of continuous improvement and education, ensuring that our team stays at the forefront of general practice.
Our Team
Our team consists of experienced General Practitioners, nurses, and allied health professionals who are passionate about health and well-being. All our permanent doctors are independent practitioners and Fellows of The Royal Australian College of General Practitioners (RACGP). They actively participate in ongoing medical education, and we also support the next generation of GPs through our accredited training for registrars.
Our Services
Wells Road Medical Centre offers a wide array of medical services, including general check-ups, women’s and men’s health, children’s health, mental health support, chronic disease management, and much more. Our facility also houses a state-of-the-art day surgery, a pharmacy, and provides access to specialists across various disciplines.
Quality and Accreditation
Quality is the cornerstone of our practice. We undergo rigorous AGPAL accreditation every three years to ensure our services meet high standards of safety and care. This commitment to quality means our patients can trust they are receiving the best possible care.
Community Commitment
We are deeply committed to the community we serve. We believe in providing care that is respectful, inclusive, and free from prejudice. Our zero-tolerance policy towards abusive behaviour ensures a safe and supportive environment for both our staff and patients.
Accessibility and Convenience
Understanding the busy lives of our patients, we offer flexible opening hours, including weekends, to accommodate different schedules. Our location next to the Goodlife Health Club provides easy access and convenience for all our patients.
Innovation and Technology
Embracing innovation, our clinic utilises the latest medical technologies and practices. This approach allows us to offer efficient and effective diagnoses and treatments, improving overall patient outcomes.
Your Health Partner
At Wells Road Medical Centre, only 6 minutes away from Aspendale Gardens, we see ourselves as partners in your health journey. Whether you need routine care, management of a chronic condition, or urgent medical attention, we are here to support you every step of the way.
Results
It is the policy of this practice that NO results will be given over the phone. It is important for you to know and understand the results of your investigations and what further follow-up may or may not be required.
All patients must make a follow-up appointment to see the doctor to discuss the results.
Patients who have URGENT abnormal results will be contacted by one of our nurses requesting you to make an appointment with the doctor as soon as possible.
Management of Your Personal Health Information
Your Rights
If you wish to take the matter further and feel that you need to discuss the matter outside of the surgery, there are several options available, including the Health Care Complaints Commission at:
Level 30, 570 Bourke Street, Melbourne VIC 3000
Phone: (03) 8601 5222 Regional Free Call: 1800 136 066
WHO WE ARE
At Wells Road Medical, we are driven by a commitment to offer comprehensive and tailored healthcare solutions to the Chelsea Heights community. Our array of services spans general medical care, children’s health, women’s and men’s health, minor surgeries, and chronic disease management, ensuring a holistic approach to your well-being.
We work closely with 4Cyte for Pathology services and provide vital flu vaccinations, aiming to keep our community healthy and resilient. Our dedication stems from a belief in proactive and preventative care, aiming not just to treat, but to educate and empower our patients for a healthier future. Every service we offer is designed with our patients’ unique needs in mind, making quality healthcare accessible and straightforward.
Meet the independent doctors
At Wells Road Medical, we believe in the power of a compassionate and dedicated team to make a real difference in our patients’ lives. Doctors, nurses, and administrative staff work together to provide a welcoming and supportive environment.
Dr Effat Farag
MD, FRACGP
With nearly 40 years of experience, Dr. Farag is a specialist General Practitioner. Proficient in family medicine, women’s health, contraception, and children’s health, she specialises in minor surgical…
Dr Gabriela Coptil
Graduating in 1991, Dr. Gaby holds over 30 years of experience, with expertise in obstetrics, mental health, and women’s health. A Fellow since 2000, she excels in antenatal care, sexual health, paediatrics, chronic…
Dr Vijitha Satheesan
Graduating in Sri Lanka in 2000, Dr. Vijitha gained fellowship with The Royal Australian College of General Practitioners in 2014. Her special interests include Women’s health, Paediatrics, and Preventive health…
Dr Peter Andrew
MBBS FRACGP
Peter has been working at Well’s Road Medical Centre since 2023. He has interests in Musculoskeletal problems,…
Dr George Farag
MD, FRACGP
Dr George Farag graduated from Bond University in 2017. He gained his Fellowship with The Royal Australian College of General Practitioners in 2022.
Dr CJ Okeleke
Providing care at Wells Road Medical Centre since 2009, Dr. Okeleke’s expertise spans Preventive Care, Occupational Health, Chronic Disease management, Men’s Health, and Children’s Health…
Dr Thi Le
Serving at Wells Road Medical Centre for over 10 years, Dr. Le values rapport-building with patients. From the elderly to young children, she provides high-level care, emphasising integrity and respect…
Dr Sui Lin Li
Practicing since 1990 and fluent in Mandarin & Shanghainese, Dr. Li’s main interests lie in Accident & Emergency. Serving as one of the Doctors in-charge of the ED department in Williamstown and Knox…
Dr Martin Hill
A RACGP fellow since 2000, Dr. Hill brings extensive experience to general practice, with a focus on preventive and integrative medicine. Holding affiliations with A4M, A5M, and ACNEM…
Dr Alexandra Naiss
Graduating from Monash University in 2001, Dr. Naiss obtained her fellowship in 2008. With diverse hospital experience, she specialises in women’s health, mental health, skin & cosmetic problems, and travel…
Our administrative and nursing staff are here to assist you, from making appointments to answering any questions you may have about your health.
